Question

bill

  • 4 May 2024
  • 1 reply
  • 54 views

I have just paid my bill but my services aren't restored 

 


1 reply

Userlevel 3

Hey there @Joseph Taylor, welcome to Community!

 

If services are suspended due to a non/late payment, then once paid, it can take a couple hours for service to resume. We’d recommend restarting your phone a couple hours after paying, if this were to happen again in the future.

 

As this post was a couple of days ago, I’d expect this to be resolved now, but if not, please do let us know :)

 

Kind regards,

Tyler

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