How does it work!? Why my whole bill went up? I could understand increase on a service pay increase, but why my payment for a phone I’ve got from you got increased as well?
Bill increase by 13.4% - RPI
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Userlevel 8
+9
An annual RPI/CPI + 3.9% uplift is agreed at the time of purchase, as stated within the terms & conditions of any iD Mobile contract.
Your terms & conditions are online at https://www.idmobile.co.uk/legal/terms-and-conditions.
Anyway, good luck.
Userlevel 7
+4
Hi
As mentioned above by
https://www.idmobile.co.uk/rpi
https://www.idmobile.co.uk/cpi
Tom
Thank you for your great recommendation, really helpful like always - just throwing your links…
It states as below:
Your monthly line rental cost will be adjusted each April by the RPI rate published in February. Price adjustments do not affect add-ons or additional charges.
For 2023, the RPI rate is +13.4%.
Question is why my whole bill getting increased by 13.4% not just a line rental.
Userlevel 8
+9
iD don’t sell handset contracts with a line rental cost component.
When you enter into a handset contract with iD Mobile, the agreement is for the device along with allowances for calls, texts and mobile data - without a breakdown of costs for the device, calls, texts, and mobile data.
It seems most UK mobile networks structure their contracts for handsets with allowances, in this way.
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