Question

billing

  • 23 March 2023
  • 2 replies
  • 23 views
M
Rank

I have no phone or phone number or account, but I am still getting charged for it and I want to cancel it but unable to get in touch. What should I do?

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

You could get in-touch with iD Mobile’s social media customer support team, using facebook (via Messenger), or Twitter (by DM). 

The agents work until 8pm weekdays (6pm at weekends), and ask this team for help.

Kash
Rank
Userlevel 7
Badge +7

Hi @Michael Mckenna,

Welcome to the Community!

Did you manage to get through to somebody?

If you still require assistance, please let us know here.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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