Question

Call Forwarding when Busy

  • 21 January 2022
  • 4 replies
  • 1383 views

Userlevel 1

Any advice on call forwarding when mobile is busy would be appreciated.  We have done the *67* etc but it still does not work.  Does ID Mobile use a specific code?

 

Many thanks 


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4 replies

Userlevel 8
Badge +9

Hello @Claire Suzanne Layton Clark,

Probably best to look in the Settings > Phone area on your handset.

You should find lots of call forwarding options there.

The short code settings don’t always work with smartphones.

Anyway, good luck. 

Userlevel 1

Thank you we have done this but Iphone only gives the option to forward all calls not when busy.

 

Many thanks

Userlevel 8
Badge +9

Okay @Claire Suzanne Layton Clark,

Apple have the following online support page for this:

https://support.apple.com/en-gb/guide/iphone/iphe9bdd027a/ios

But, it’s not clear if it happens when the line is busy or for all calls; although it does say contact your carrier for information about conditional call forwarding.

I don’t know if iD Mobile support conditional call forwarding for iPhones. You might need to chat over the iD Live Chat.

Good luck with this.

Userlevel 1

Many thanks I will give live chat a go.

Why iD Mobile?