Is anybody available to talk?
Okay
Best ways of ‘speaking’ to iD are:
- Use the online chat service at https://idmobile.co.uk/live-chat.
The iD agents work until 8pm on weekdays (and until 6pm at weekends). - Alternatively, send a private message to the iD social media team by using facebook (using Messenger), or Twitter (by DM). They'll also be able to assist.
Good luck
That’s fine but when I click your live chat link I receive this:
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 11496738294518628366
Ah, so
Logout of your iD community account before you use the online chat.
Alternatively, contact the iD Mobile social media team.
Good luck 🍀
That’s fine but when I click your live chat link I receive this:
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 11496738294518628366
Hello
Try accessing the site via Incognito or Private browsing.
The issue relates to cookies that will be blocking this.
If you still need help, we can drop you a PM here and support further, let us know.
Mohammed
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