Solved

Can I use my old ID mobile SIM?

  • 25 August 2022
  • 4 replies
  • 75 views
Rob Wynn
Rank

I may come back to ID Mobile if I can use my old SIM, which I still have. Is this possible?

icon

Best answer by andewhite 25 August 2022, 17:07

View original
This topic has been closed for comments

4 replies

Tom
Rank
Userlevel 8
Badge +4

Hi @Rob Wynn 

 

Unfortunately once an iD Mobile SIM is deactivated it’s unable to be reactivated, in this case we’d likely need to send you a new SIM card.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

Thank you. It puzzles me that they can’t make it work again :(

I guess if iD was really environmentally friendly this might be an option - but in reality it would be difficult to implement.

An eSIM might be the answer, but these are not yet widely supported by the UK mobile networks.

 

Rob Wynn
Rank

Thank you. It puzzles me that they can’t make it work again :(

andewhite
Rank
Userlevel 8
Badge +9

Most likely answer is NO.

Put your old SIM in a phone and see if it’s active.

Your old iD SIM will not be active if you:

  • Closed your iD account.
  • Stopped paying your pay monthly bill.
  • If you did not do something chargeable every 120 days, with a PAYG SIM card.

 

Terms & Conditions
Why iD Mobile?