can't complete new trade in online for my way overdue note 22 ultra enhanced trade in!!

  • 25 May 2023
  • 1 reply
  • 14 views

I enter all my details, including a valid working phone, my address, bank details, i press confirm and it does not go any further just goes to the page.. “why curries” anyone els having the same issue?

 

I am still chasing ID for my note 22 ultra enhanced trade in from several months ago, i sent in valid phones and they make up some excuse that it was not factory reset or some other made up nonsense. Trying to trade in another phone now but i cant get to the stage where i get a confirmation email.


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1 reply

Userlevel 7
Badge +10

Hey @Tommytipee123,

What link are you following to submit the trade-in on?

Are you doing this via https://www.idmobile.co.uk/trade-in which links to this form https://currys.secure-mobiles.com/embeddedforms/v1/product/trade-in-promo

Mohammed