I’ve been having a problem when making a call for months now. It usually starts off ok but after a short time I can hear what the other person is saying but they can’t hear me. I’ve tried moving to every room in the house but it doesn’t resolve it, I’ve also bought a new phone but the problem is still there. Any ideas to resolve this?
Best answer by andewhite
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+9
Hello
If this is only a problem in your home, you might be able to solve this by using iD Wi-Fi Calling - providing you have a broadband service that comes with a Wi-Fi router.
Assuming you do and your handset is one of the devices supported by iD Mobile for Wi-Fi Calling, give it a go and see how you get on.
I rely on Wi-Fi Calling at home, as I’m in a mobile not-spot.
Out of interest, what does the theoretical coverage checker say for likely coverage at your home postcode?
Anyway, good luck.
Thanks , I’ve checked both of those today (after looking on here) and wifi calling is set up on my phone (although I’m not sure if I just put it on when I was going through the instructions 😂😂, I’ll have to make some calls and check it out) the coverage checker states there are no problems in this area. Thanks for your advice .
+9
That’s good news
The online coverage checker is only a theoretical guide to the coverage you’re likely to get at any given location. The maps are computer generated based on a radio frequency and topographical model.
You can find out the actual network status in your area using the following online page:
Network Status Checker - check your signal and get support | Three
Anyway, good luck.
Just checked on there and there is some work being done in the area, I’ll keep my eye on that as well. Thanks again
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