All details are correct - PAC code, numbers etc, but get this -
We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.
Thanks
Can't port number
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Userlevel 2
Try putting your surname in capital letters like HARRISON and then it should work
Thank you Mitts - but I can’t even access the Porting URL now.
The requested URL was rejected. Please consult with your administrator.
Userlevel 7
+10
Hey
This is a cookie issue.
Please try accessing via Private Browsing or using Incognito and the link should work.
Make sure the transaction number begins with 4 also.
This is found on the Welcome to iD emai.
Mohammed
Userlevel 1
Hi, I had the same issue, but after a while I found that it was failing because I hadn't completed all the fields in my account profile. Once I'd filled in the blanks it worked.
Hope this helps.
Dear ID - please consider this a contractual breach notice - the number porting function on your service doesn’t work.
I need a real person to contact me please!
Userlevel 7
+7
Hi
Welcome to the Community!
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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