I ordered a 24 month contract unlimited everything for £16 a month switching from Giffgaff. I've had my contract for only 5 weeks however I've been suffering from an excessively poor connection I've already posted a topic about, at some points H+ connection, in the evening audio messages take ages to send, audio messages more than 2 minutes fail to send and my final decision to want to cancel my contract was that I had a Whatsapp video call and received a screenshot of what a pixelated picture they were seeing and I used to get a better picture on MSN messenger 15 years ago.
The reason I held on was because in the previous topic when I checked the three coverage network issues, I thought that this would be temporary and that it would be fixed however it's not been the case
Now, because I want to cancel my contract it says I would have to pay the full £381.26 which under normal circumstances I understand however my sole reason for cancellation is that I'm not receiving the service that I believed I would be getting. My sim only contract states that it's 5G ready, Three states I'm in a prime 5G location, I didn't sign a contract for a 3G H+ contract, iD mobile are not providing the service I signed for!