Cancelled SIM only contract as went into Currys and had new phones with id. We cancelled through chat. Now having bills for simcard and a debt recovery agent is involved. We printed chat. Just very frustrating never been in debt before. It's just so confusing. I phoned up debt agency they gave a number for id but I need a pin to continue. I have looked through emails cannot find a pin. Cannot even sign into id
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+7
Hi
Welcome to the Community!
It sounds like you haven’t paid your outstanding balance.
Once you cancel your account you would still be required to pay the final bill on the account which would be for the number of days the account was active.
If you require further information please let us know.
Kash
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