Question

Cannot pay for Phone - URGENT

  • 11 March 2024
  • 2 replies
  • 22 views

Hello, I’ve tried countless times to buy the iPhone 15 pro with a contract. every time I go to pay the details do not match, I need this urgently and if it carries on I will have to go to someone else, 

Thank you, 


2 replies

Userlevel 8
Badge +3

Hey @louisob06,

Sorry to hear of the issues you’re having trying to purchase online. 

This error is usually sent from your bank. It may be worth contacting them directly to see what is causing the error? As far as I’m aware, they usually just check your house number and postcode.

Thanks,

Nikhil

Userlevel 7
Badge +7

Hi @louisob06,

Welcome to the Community!

The bank card would need to be in your name and match the address you have entered on your iD Mobile account.

Do you get any prompts or security codes from your bank that require authroisation?

 

Kash

Reply


Why iD Mobile?