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Cannot place order on MS Edge..Mesage device data_info.browser_language is invalid or missing

  • 31 January 2024
  • 3 replies
  • 52 views

Userlevel 1

Trying to place an order online using MS Edge browser and at the very last stage when it says it will “debit 1p from your credit/debit card” i get the following message after entering my debit OR credit card details….

“ device data_info.browser_language is invalid or missing”

 

The orderdoes not proceed 

 

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Best answer by andewhite 31 January 2024, 11:15

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3 replies

Userlevel 8
Badge +9

The iD Mobile telephone sales team might be able to process your order, @kevmull.

Call them on 020 7139 1397, during normal office hours. 
🤞

Userlevel 1

Thanks, i managed to do the order online using Chrome and it went through OK which is odd as I assumed MS Edge and Chrome uss the same source browser engine Chromium?

Userlevel 8
Badge +9

Thanks, i managed to do the order online using Chrome and it went through OK which is odd as I assumed MS Edge and Chrome uss the same source browser engine Chromium?

Odd indeed @kevmull - maybe the engine provides the JavaScript and page rendering, with other stuff customised by Google and Microsoft for Chrome and Edge respectively.  

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