Question

cant log in

  • 3 February 2022
  • 2 replies
  • 65 views

I have been trying all evening to log in to my account and it just doesn’t work. App, mobile browser, iPad, laptop, nothing works. The iD home page opens up quickly and as soon as I enter my details to log in (or sometimes even the login page) it just stalls and times out it says action can’t be completed. 
 

i need to activate my new sim so this is really really frustrating. Is there an issue with Id? This happened a few days ago too when I wanted to upgrade but on laptop it worked, app and phone browser didn’t. Before this I hadn’t logged in for aaaages so don’t know if this is a new issue??


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2 replies

It seems to work this morning 🤷‍♀️

Userlevel 5
Badge +6

Glad to hear that, @Vicki Lindley!

 

Thank you,

Rory

Why iD Mobile?