Question

cant login to account

  • 27 July 2023
  • 1 reply
  • 25 views

Saying my details are wrong but they aren’t, please contact me 


This topic has been closed for comments

1 reply

Userlevel 7
Badge +7

Hi @Amyejd,

Welcome to the Community!

Have you definitely registered an account?

If you need to register an account you can do this via the link below:

https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount

If you have an account already please try resetting your password first and that usually fixes the issue.

Please be aware that the details you enter would need to be for the person that purchased the contract.

 

Kash

Why iD Mobile?