So today I upgraded my phone from iPhone 13 to an 15 plus. I selected an ESIM contract however since then on my current phone I am unable to call or to receive calls. I am still waiting for delivery of my new phone. I have activated my ESIM but still no joy. I have now 2 separate signal bars ? The bottom bar has signal the top has no service.
I’ve tried to turn i message on and off, restarted my phone, I’ve checked the service area and still not happening. What’s going on
Hi
Welcome to the Community!
It sounds like you may need a replacement SIM and hopefully it should fix the issue.
Kash
I've also got this issue, signal lost the same day I've arranged the upgrade and maybe 30 mins after recieving my esim details, I don't want to risk applying that to this now 'old phone'
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