Question

cant send premium mms

  • 5 September 2022
  • 5 replies
  • 364 views

Hello.

I can't send a premium mms from my mobile. Bill is paid amd I have plenty of credit limit available. It was working but stoppedĀ 


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5 replies

I need to explain more.Ā  My premium sms messages (dont think it is mms) to 79100 are being blocked. There is ample credit limit on the account and bill payment is up to date. This is quite frustrating.

Userlevel 8
Badge +9

Is this SMS shortcode for adult related service, or gambling related?

If yes, then you might need to turn ON (allow) adult content for your iD account.

Ā 

Yes it is for a related service. Content filtering is off however

Userlevel 8
Badge +9

Okay @Dingodoggo, if youā€™veĀ allowed everything in your iD account, and things still donā€™t work, sounds like a specific issue with your iD account.

Iā€™d recommend contactingĀ the iD social media team for assistance, usingĀ facebookĀ (using Messenger), orĀ TwitterĀ (by Direct Message) - theyā€™ll be able to check your iD account.

FYI, anyĀ out-of-hours private messages left on social media are picked-up when the iD social media team next start work.

Good luck.
šŸ¤ž

Userlevel 7
Badge +10

Hello @Dingodoggo,

I believe weā€™re already speaking to you on Social Media regarding this. You can respond there with any further issues.

Ā 

Mohammed

Why iD Mobile?