Question

cant use iD phone for texts in Costa Rica...


Hi.  I'm in Costa Rica and cannot send texts anywhere, and recieving them is iffy too.  I have iD roaming and international calling turned on in the app and in my phone settings.  Every text comes back with Error 38.  I have removed the SIM card and reinserted it, turned phone off and on etc  but no luck. Doesn't help that the iD app is frequently too busy to access either. I need text to keep in touch at home and for  my safety here. 

I can log into local  free WiFi networks ( but can't send or receive emails), and can use whatsapp ok.

Any ideas?


This topic has been closed for comments

2 replies

Userlevel 8
Badge +9

If you’ve reached the bill cap set for your iD account @fleabag155, you won’t be able to send text messages et cetera.

Userlevel 7
Badge +4

Hi @fleabag155 

 

Have you tried resetting your network settings on your device?

 

Have you also checked the bill cap as suggested by @andewhite?

 

Tom

Why iD Mobile?