Question

cant use my phone

  • 21 August 2023
  • 2 replies
  • 19 views

Srceen says “SIM network PIN blocked Enter SIM network PUK” entered the PUK given and tells me its wrong. what next.

 

 


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2 replies

Userlevel 8
Badge +9

I think the default PUK for an iD Mobile SIM card is 0000 or 1234 @Jim Wilson

If neither work, you’ll need to contact iD customer service to get the PUK for your iD SIM card. 

To get your PUK code, contact iD via Live Chat.
The agents are available 9am - 8pm weekdays, and 9am - 6pm weekends & bank holidays.

 

 

Userlevel 7
Badge +4

Hi @Jim Wilson 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

Why iD Mobile?