Question

Cap Message on Voicemail

  • 10 October 2022
  • 1 reply
  • 98 views
L
Rank

Hello, I have had my unlimited plan for a bout a year now, unlimited texts, minutes and data, all in working order seemingly, however, when I try to listen to my voicemail I get a message saying that I have reached my cap limit and need to top up my plan to proceed further. Any help resolving this would be much appreciated.

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1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Lukas03 

 

I’m sorry to hear this, do you have the iD Mobile app? Does this say anything?

 

Are bills up to date?

 

Tom

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