I’ve recently transferred over from EE and everything was working fine - number transferred over fine. Then today got a pop-up asking if want to keep old number and I said yes. Now I seem to be locked out of the ID network! Carrier is not identifying with ID please can someone help?
Best answer by WelshPaul
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+9
This might sound dumb, but is your phone locked to the EE network?
If not, and it’s a network unlocked device, your number port might’ve gone wrong.
Hopefully iD Mobile will be able to sort it out, although could take a while doing it here in the iD online community - anyway, good luck
+6
I’ve recently transferred over from EE and everything was working fine - number transferred over fine. Then today got a pop-up asking if want to keep old number and I said yes. Now I seem to be locked out of the ID network! Carrier is not identifying with ID please can someone help?
iPhone?
Thanks all for suggestions - sorted now via ID mobile. They had to send a replacement sim in the end
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