Question

Changing Phone Number Charges

  • 23 November 2022
  • 2 replies
  • 127 views
Maika Villarico
Rank

Hi! I just purchased a new phone contract and I was reading the contract and it states that I need to pay £25 to change my phone number. 

 

Does that mean that if I decide to use my old number from my previous mobile service provider, I will be charged £25? 

 

Please confirm. Thanks! 

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @Maika Villarico, if you are new to iD Mobile you will get a new mobile number.

If you decide want to change your new iD mobile number, there’s an admin fee of £25. 

There’s no fee to use a mobile number from your old service provider.
You need a PAC from your old service provider to use the number you want to keep with iD.

Good luck @Maika Villarico. 

Kash
Rank
Userlevel 7
Badge +7

Hi @Maika Villarico,

We hope that you query has been answered so thanks @andewhite for getting back to the post.

If you still require assistance, please let us know here and we can help you out.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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