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Changing plan and unable to contact ID mobile.

  • 21 January 2021
  • 2 replies
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I want to change my plan but I want to stay on a rolling monthly plan as I don’t like being trapped in contracts. On the page where my new plan is, there is nowhere to confirm that this isn’t a contract. I called ID mobile but the message said I had to go to the online chat but the live chat URL was rejected. I’ve no option but to go on the forum. This kind of thing makes me want to switch providers and if I can’t get any response then that’s what I’ll have to do. Can anyone help me?

Thanks very much.

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Best answer by Michelle 25 January 2021, 17:21

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Michelle
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Hi @pjw67 

 

I have copied a useful link for you below, you will find all the information you need to change your plan:

 

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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I got through to live chat the day after and I couldn’t find a way to delete this post.Thank you for your help though.

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