Question

charge to my bank account

  • 25 April 2023
  • 2 replies
  • 28 views
Paul Wylie
Rank

I have been charged £35:99 to my bank account and I have never signed up for this service so I woukd like to know why and would like a full refund 

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately, sounds like fraud @Paul Wylie.

iD advise the following: 

Tell your bank too - they should refund the direct debit if fraudulent.

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Paul Wylie 

 

Have you managed to report this to us via the article from @andewhite above?

 

Please also report this to your bank directly and let us know if you have any other notifications about an iD Mobile account. (Typically a letter or notification via your credit score provider)

 

Tom

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