Waiting for refund on handset charged twice
Best answer by andewhite
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Userlevel 1
Any agents going to reply please. Â
or is there a number I can call?
car phoneware house say call idÂ
can’t find a number for id
Userlevel 8
+9
You can call the iD sales team on 020 7139 1397,
That said, if your purchase was directly from Carphone Warehouse online, then they’re responsible for correcting the issue. Â
Userlevel 7
+4
Hi
Â
It's worth noting that we aren't a live team here, a response within 2 hours would not be likely here, we'd recommend getting in touch via social media or live chat.
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What vendor have you purchased via?
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Tom
Userlevel 1
Have spoken to someone.Â
refund issued.Â
Userlevel 7
+7
Hi
Glad to hear that this is resolved.
If you require further assistance, please get back to us.
Â
Kash
Userlevel 1
I was told weeks ago that a refund has been issued for the double charge of phone. But I am still waiting for the money to be credited to my bank account.Â
Â
Userlevel 7
+7
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Â
Kash
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