Question

connectivity issue ? network or phone?

  • 11 April 2020
  • 1 reply
  • 44 views

Can any body help please? I'm nearly 70 and not too tech aware on mobiles,I have a new flat with AB10 6QJ postcode,but my Samsung Galaxy S8+ wont connect to incoming calls or mobile data in my flat while even my partners ancient Nokia 3330 on Virgin ,and my mothersĀ  Alcatel clam phone on 02 both connect easily,is this a network connectivity? Or is it likely a phone issue? I've tried checking flight mode is off and it is, and tried rebooting the Samsung ,any other solutions?


1 reply

Userlevel 3
Badge +5

Hi @Kenny FĀ 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage CheckerĀ here.

It sounds like it could be an issue with the handset.Ā 

Have you tried the SIM in another phone?Ā 

Ā 

AklimaĀ 

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