My contract ends on the 1st Dec. I’d like to change to a SIM only deal but when I click on “Change my plan”, under “Choose a new plan from the list below” I’m only offered one plan:
Data: Unlimited Data
Texts: Unlimited Texts
Minutes: Unlimited Min
Monthly cost: £29.99
I’d prefer to switch to a SIM only plan, probably the £7 one for 20Gb. Why can’t I choose the plan I want?
Best answer by andewhite
View original
+9
You might find the plan you want under upgrade instead of change
Otherwise, perhaps discuss your upgrade options with the iD telephone sales team.
Just call 020 7139 1397, during normal office hours.
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