Question

contract details required

  • 24 June 2021
  • 1 reply
  • 28 views

I took the contract on for the phone and just used my vodafone sim in the phone - i do not know the ID mobile number - nor do i have any of the packaging to tell me it. I didn't receive the email either. With the shops being shut and all your help portals requiring the telephone number of the ID mobile acct im completely at a loss,  i would like to get the number so i can access the portals for account management purposes.

 

I would ideally like to speak to someone to get the help required 


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1 reply

Userlevel 6
Badge +8

Hi @Russell Bennett,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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