Question

contract ended but stayed with idmobile

  • 10 November 2023
  • 2 replies
  • 32 views

My contract has ended yesterday, I have started a new contract with idmobile as the but bought the phone from Mobile.co.uk How do I proceed with keeping my old number if I haven’t changed network? 


2 replies

Userlevel 8
Badge +9

You’ll need to do what is sometimes called a triangle port @Gizi Mann.

  1. Purchase a cheap PAYG plan with another provider.
  2. Use a PAC to transfer iD number you want to keep to the cheap PAYG plan.
  3. Wait a few days to make sure number works with the cheap PAYG plan. 
  4. Get another PAC and transfer the number you want to keep, over to the new ID contract, obtained via “mobiles.co.uk”.

 

Userlevel 7
Badge +7

Hi @Gizi Mann,

Welcome to the Community!

You would need to follow the steps that @andewhite has provided.

Unfortunately we are unable to process internal number ports.

Alternatively you can look at returning the new contract and upgrading instead.

 

Kash

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Why iD Mobile?