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Contract termination and account deletion

  • 22 September 2023
  • 1 reply
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  • Anonymous
  • 0 replies

Hi,

Due to having no signal at all since starting my contract and being unable to speak to anyone on the chat or a human being on the phone I've terminated my contract. Can someone confirm this has been done and can they also delete my community profile and iD account? Thanks. 

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Best answer by Kash 25 September 2023, 17:12

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Userlevel 7
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Hi @Benos,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash