sim only arrived today. want to port number today but booked for next week. can't get anyone to speak on live chat as wanted to do today. I want to cancel now with my 2 week cooling off period. ridiculous. can't believe you can't speak to anyone. the live chat never works. just says busy and has been for hours.
cooling off period
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Userlevel 8
+9
Unfortunately, iD don’t offer a telephone support helpline
At iD Mobile, the help & support is 100% online.
Trouble with live chat?
Try asking for assistance by contacting iD privately on Facebook (Messenger), or Twitter (DM).
The customer support team work until 8pm on weekdays (6pm at weekends).
🍀
Userlevel 7
+7
Hi
Welcome to the Community!
If you didn’t manage to get some assistance with this, please let us know here and we will help you out.
Kash
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