Question

Customer Service Pin form does not work with adblocker/privacy badger.

  • 17 March 2024
  • 2 replies
  • 34 views
M
Rank

Just a heads up that when asked for the customer service pin via live chat, the form is not shown in the chat, with no indication what is wrong. To the customer service rep, it looks like it was sent successfully. I think its just privacy badger that does it, but I didn’t want to bother the service reps 3 times over to check. 

 

Reproducible with:

Google Chrome    122.0.6261.129
OS    Windows 11 Version 22H2

https://chromewebstore.google.com/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm
https://chromewebstore.google.com/detail/adblock-plus-free-ad-bloc/cfhdojbkjhnklbpkdaibdccddilifddb
https://chromewebstore.google.com/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp

2 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Mousy0632,

Welcome to the Community!

Thanks for letting us know about this.

This has been fed back to the relevant team for investigation.

If we get any updates we will let you know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Kash
Rank
Userlevel 7
Badge +7

Hi @Mousy0632,

The team have requested some further information.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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