Question

Data roaming charges confusing

  • 24 April 2023
  • 4 replies
  • 81 views

I am confused with ID mobiles data roaming charges, if I have a 30gb per month package and i pay £10 per month it says on the roaming page that I can only use 7.42gb per month of roaming data? Can someone clarify what amount of roaming data I get for £10 per month?


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4 replies

Userlevel 8
Badge +9

If you enter £10 online at https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy, the fair usage roaming allowance is 7.72Gb/month.

 

If you enter £10 online at https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy, the fair usage roaming allowance is 7.72Gb/month.

 

Hi, yes I did do that but it seem to imply that if you had the £10 -10gb sim not the £10 - 30gb sim, thats why i got confused, is it based on value per month or data in your package per month.

 

Userlevel 8
Badge +9

...
Hi, yes I did do that but it seem to imply that if you had the £10 -10gb sim not the £10 - 30gb sim, thats why i got confused, is it based on value per month or data in your package per month.

 

The iD fair usage page gives a fictitious example of a £10/month plan, with a 10Gb/month mobile data allowance. 

The online calculator is based on plan value, not the plan’s data allowance.

 

Userlevel 7
Badge +7

Hi @Bradley Davis,

Welcome to the Community!

I hope that @andewhite has answered your questions.

If you require further assistance, please get back to us.

 

Kash

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