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Data speed is mediocre

  • 3 March 2022
  • 2 replies
  • 82 views

I’ve just signed up with a contract from Carphone Warehouse. The data speeds are mediocre and I will be returning the phone. But I’d like to make sure that the pending PAC number transfer is cancelled so that I keep my number.

How do I do that? I can’t find a contact phone number. 

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Best answer by andewhite 3 March 2022, 18:08

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Userlevel 8
Badge +9

Hello @Paul0303,

There’s only online support with iD Mobile.

The iD online community isn’t real-time, so it could be several days before somebody from iD Mobile reads your post.

You might find it quicker to PM iD Mobile via their facebook or twitter social media pages, or use their Live Chat service (type “talk to a person” once you get connected to avoid the bot).

It’s best to contact iD Mobile between 9am - 6pm - that way you can PM or chat with a real person.

Anyway, good luck.

 

Userlevel 7
Badge +10

I’ve just signed up with a contract from Carphone Warehouse. The data speeds are mediocre and I will be returning the phone. But I’d like to make sure that the pending PAC number transfer is cancelled so that I keep my number.

How do I do that? I can’t find a contact phone number. 

Hey @Paul0303  if you bought via Carphone Warehouse, then they can get youa PAC code when the return is done.

Mohammed

Why iD Mobile?