Question

Death and cancelling the contract

  • 15 June 2020
  • 1 reply
  • 120 views

Please can you advise me of how to cancel my mother in law's phone contract and monthly payments following her death last week.


1 reply

Userlevel 4
Badge +10

Hi Jennie.

Firstly, we’re terribly sorry to hear of your loss and wish our sincerest condolences to you and your family at this time.

We’ll have someone contact you shortly via Private Message in order to guide you through the steps to get this resolved.

We’d just need to see a copy of the Death Certificate in order to have the account brought to a close.

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