Ordered a new monthly contract (including new handset) yesterday. Email said order would be accepted or rejected within 24Hrs. I’ve not recieved one.
How long should I be waiting? In case they reject my request, I’d appreciate more time to pursue alternatives. Being left in limbo has me waiting empty-handed and without a promise of a new phone and contract.
When should I worry its taking too long?
Any help and/or clarification would be appreciated.
+6
Has it been 24 hours since you placed an order?
Yes, 36 hour mark now.
+6
Very likely the order has been rejected then. I would look else where and if ID Mobile do go ahead and process the order you can return it or refuse delivery.
+6
Hey
Thank you,
Rory
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
