Question

didnt recive free case

  • 4 January 2024
  • 2 replies
  • 19 views
Sophie Walker
Rank

Hi, I just got my new phone and it said that I should also receive a new case when I ordered the phone and I haven't received a case and was just wondering why that is?

thanks

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Did you choose one of the eligible tariffs, @Sophie Walker? 

Confusingly, not all tariffs would have included the clear case with the iPhone 15. 

  

Tom
Rank
Userlevel 7
Badge +4

Hi @Sophie Walker 

 

Please could you let us know which tariff it was you purchased? How much data does it have and how much per month is it?

 

Was it an upgrade?

 

Tom

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