Question

direct debit

  • 30 April 2024
  • 2 replies
  • 30 views
J

Hello, I’ve recently just set up with ID. My number is set to change over on Friday. Is someone able to let me know when the first direct debit goes out. I have tried looking for a live chat but unsuccessful. Thanks 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

You usually get an email several days before your direct debit payment is due to be collected, @Jbailey. 

The iD Live Chat service is at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

Tom
Rank
Userlevel 8
Badge +4

Hi @Jbailey 

 

Your first direct debit is charged 2 weeks after the contract begins, then monthly from that date.

 

Tom

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