i added extra data this afternoon and my phone is emergency calls only since?
Hi
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Thanks,
Pearl
Hi
No, its not a text message, this message should go into your inbox.
Thanks,
Pearl
Hi
I’ve sent you a direct message with further information.
Pearl
Hi Pearl,
My phone continues to say “not connected to network” a neighbour who uses id has no issues.
i upgraded my account in February, so it is a brand new phone and sim.
There is no debt on the account, and the account was updated yesterday to unlimited calls and texts and 5g of data.
i have tried multiple ways of fixing the fault apart from factory reset.
Regards.
Ben.
Hi
Welcome to the iD Community.
I’m sorry to see this post was not responded to.
Can you please confirm if you’re still facing the same issue?
Thanks,
Pearl
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