Question

End sim only contract

  • 17 May 2023
  • 3 replies
  • 21 views
J
Rank

I placed an order today for a sim only contract. I have not received the sim yet but I wish to cancel the contract before its even started. Please can you help with this please to avoid any charges.

This topic has been closed for comments

3 replies

Doreen Bettany
Rank

I have  been waiting for the same advice for a few days now. I am worried because a direct debit has been set up.

 

Tom
Rank
Userlevel 7
Badge +4

Hi @jenniehughes811 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tom
Rank
Userlevel 7
Badge +4

Hi @Doreen Bettany 

 

We’ve sent you a message already about this, we’ll update you there when possible.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?