Hi , I changed my plan at the beginning of March , i ve been charged normally for last month and for this month i had the new plan but the invoice came with the old amount ti be paid.
can you please help and explain why?
Extra charges after changing plans
This topic has been closed for comments
Userlevel 8
+6
What does the bill say?
Userlevel 7
+10
Hey
If you changed plans after the bill had been prodcued then your next bill will have an adjustment creditting you from the date you changed plans and re-billing based on the new plan you selected.
Mohammed
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more