Question

Failed credit check due to two accounts maybe?

  • 20 September 2023
  • 1 reply
  • 38 views
Naomi Mercedes
Rank
Userlevel 1

I am currently with ID mobile on a monthly rolling contract. Wanted a new phone upgrade so found a deal with ID mobile but going through carphone warehouse. Failed the credit check the first time which I think was due to me misspelling my name ‘I put Naomo when it should be Naomi) tried again and it still failed. 
 

could this be due to me already having an account with ID mobile? 

This topic has been closed for comments

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Naomi Mercedes,

Welcome to the Community!

I can see that you posted elsewhere.

We have responded to your other post and you can get back to us.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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