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false account - fraud?

  • 28 November 2020
  • 3 replies
  • 175 views

Hi, Over the past couple of days, I’ve received emails re buying new phones on line from Carphone Warehouse.  They have/or were to be delivered to an address in Liverpool (I have the Address) but on the day of delivery the Address was changed to one in Windnes (again I have the address).  I’ve all had 2 email from Carphone Warehouse what was set up and with whom (1 contract with ID Mobile).  Today I’ve had an email saying how much the monthly DD is going to be and when it is being taken.    I have the Phone number for this phone, reference number and originator identification number.   I also have The ID Direct Debit Details, the Bank  Name, Sort Code and part of the Account Number and also a OIN number whatever that is and that it is for 24 months ID 4G.     Please help.

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Best answer by Mohammed 12 December 2020, 12:11

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3 replies

Does anyone from ID Mobile ever read these?

I’ve still been unable to get in contact with anyone about this

Userlevel 7
Badge +10

Hello @warrantofficer,

Sorry to hear that.

We’d like to look into this a little further as it sounds like this may be a fraudulent purchase made in your name.

 

We’ll send you a PM to request some details from you.

 

Mohammed

 

 

Why iD Mobile?