HOW THE HELL ARE YOU SUPPOSED TO ACTUALLY SPEAK TO SOME ONE???
absolutely awful customer service, there is no way to speak to anyone about this they just send a demand for more money to my dead mother???
no option for bereavement on the phone line and what are you supposed to do when you are not the account holderÂ
shocking display of no support of help available at a very upsetting and awful time for us
Best answer by Mohammed
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+10
Hey
I’m really sorry to hear and sorry for your loss.
I’ll help get this sorted.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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