I thought I’d cancelled my contract and threw away the sim can’t remember my password and as I don’t have the sim I can’t reset it to get into my account
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Appreciate any help as ive now realised i have 2 late payments showing on my credit file, although ive had no communication from ID
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
I sent over details requested but have had no reply
Userlevel 8
+9
I sent over details requested but have had no reply
Unfortunately
🤔
So do i just sit and wait in hope that somone will eventually reply
Userlevel 8
+9
So do i just sit and wait in hope that someone will eventually reply
You could try using the iD online live chat service, Facebook Messenger, or X (Twitter) DM, to contact iD customer service. These are probably faster ways to communicate with iD than this forum.
The agents work until 8pm on weekdays
Userlevel 7
+4
Hi
As
Tom
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