Just received a letter from ID Mobile for a final demand notice of payment. I have never dealt with ID mobile or set up an account. Approximately one month ago several phone contracts were taken out in my name. I have rectified the issue with the other phone companies who cancelled the accounts and updated my credit file appropriately. I believe this account was set up at a similar time to the other accounts week commencing 1st dec 2021. I have filed several reports on action fraud and will file another for this.
I tried contacting IDmobile customer services over the phone which was unsuccessful and can not find any other route of communication, hence this query. Please help
FRaud
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Userlevel 8
+9
HelloÂ
Make sure you’ve reported the incident to Action Fraud online before you approach iD - you’ll need an Action Fraud reference number.
You could try one of iD Mobile’s social media channels:
I believe iD agents are available on both platforms 9am - 5pm most days.
Otherwise, you can wait for iD to respond here.
Anyway, good luck.
Userlevel 7
+7
Did you manage to resolve this via live chat or do you still require assistance?
Â
Kash
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