Question

Fraud

  • 16 March 2022
  • 2 replies
  • 23 views
H
Rank

Please contact me - account opened in my name. Fraud. Have reported to ActionFraud and Experian.

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @hje,

Sorry to hear you’ve had your identity misused.

Have you looked at the eight articles in the “Fraud & phone security” section of the iD community?

You might find a solution to your problem in these articles, otherwise it could be several days or longer before someone from iD Mobile reads your post and responds.

Anyway, hope the issue gets resolved.

Rory
Rank
Userlevel 5
Badge +6

Hi @hje, sorry for the delay in getting back to you. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Thank you,

Rory

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