Question

Fraud Account created in my name

  • 28 November 2020
  • 1 reply
  • 38 views

Hi,

 

I reported an account being set up under my name as fraud in March at the earliest I had found out about it. I spoke to several customer service representatives about this and didn’t receive the resolve I wanted which was to remove it from my name. Since then I have received many final demand letters which I’ve had to pay and more recently a change of address which has now been added to my credit file although I do not live at that address. The individual who has placed this on my file has taken no responsibility for this and I need to have this matter rectified at the earliest.


This topic has been closed for comments

1 reply

Userlevel 5
Badge +8

Hi @mk99 

 

We’ll help fix this issue.

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

Why iD Mobile?