FRAUD account opened in my name but different residential address

  • 1 February 2024
  • 1 reply
  • 41 views

Someone has set up an ID Mobile account fraudulently using my details and this has now been added to my credit file impacting my credit score and affecting my job, I need to get this sorted ASAP as do not want to be in a position where i lose my job becsuse of my credit report. I have set up a report on the police action fraud website but would like ID Mobile to get to the bottom of this as well, and from looking on here seems quite a few people are have the same issues with identity theft. This is unacceptable and ID mobile should be carrying out further checks on people when they are taking out any sort of financial agreement.

Lauren 3 months ago

Hi @Greg Bentley, we’ve sent you a PM previously regarding this. 

We look forward to your response. From there, we’ll be able to escalate the case up to our fraud department for investigation. 

-Lauren

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Hi @Greg Bentley, we’ve sent you a PM previously regarding this. 

We look forward to your response. From there, we’ll be able to escalate the case up to our fraud department for investigation. 

-Lauren

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Why iD Mobile?