Question

Fraud - someone started a contract in my name

  • 9 January 2024
  • 1 reply
  • 45 views
O
Rank

Someone has fraudulently signed up to an iD mobile contract using my name and address. I received a copy of the contract in the mail yesterday.

I have tried to use Live Chat to contact an agent in order to resolve this but it seems the service is not working.

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @optimusturtle 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?